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Switching · 9 min read

How to Switch Your Energy Supplier UK

Published 1 May 2026

Step-by-step guidance on comparing tariffs by postcode, choosing a plan, and completing your switch through a UK comparison service. Covers what to have ready before you start and what happens after you apply.

Householder comparing UK energy suppliers on a laptop before switching tariff

Why people switch

Most UK households are on a standard variable tariff, which moves in line with Ofgem's price cap. From 1 October 2026, that cap sits at £1,723 a year for a typical dual-fuel household paying by Direct Debit under Ofgem's updated typical consumption assumptions (electricity at 26.32p/kWh with a 54.83p daily standing charge and 0% VAT, gas at 7.97p/kWh with a 29.68p daily standing charge). The cap is reviewed every three months, so it's worth checking ofgem.gov.uk for the current figure before you compare.

Fixed tariffs available through comparison platforms are not subject to the price cap in the same way as standard variable tariffs. Whether they cost more or less depends on wholesale market conditions when you compare. Review and compare what is available for your home.

What to have ready before you compare

Having a few details to hand makes the process faster and the results more accurate.

Your address and postcode

Regional distribution charges mean the same tariff can cost a different amount depending on where you live, so comparison tools always start with your postcode.

Fuel type

Decide whether you're comparing dual fuel (gas and electricity from one supplier) or electricity only. Dual fuel is more common and often slightly cheaper per fuel, but it isn't compulsory.

Annual usage figures

Look for the kWh figures on a recent bill; usually shown as an annual total or a monthly average you can multiply by 12. If you don't have a bill to hand, most tools let you select a household size (e.g. one-bedroom flat, three-bedroom house) and use a typical consumption estimate instead. Real bill figures give a more accurate result.

Current supplier and tariff name

This isn't always required, but having it ready means you won't need to pause and look it up partway through.

Payment details

If you decide to switch, you'll usually need bank details for a Direct Debit. You won't need these just to compare.

What happens on the comparison tool

Once you click through to our partner platform, you'll be asked for your postcode first, since it determines which suppliers and network charges apply to your address. Next comes property and usage information; the more accurate this is, the more accurate the annual cost estimates will be.

Results are typically listed by estimated annual cost, with the cheapest first. For each tariff you can usually see the unit rate and standing charge for each fuel, whether the tariff is fixed or variable, the contract length, any exit fees, and whether the electricity is marketed as renewable. It's worth opening a couple of options and comparing these details side by side rather than going purely on the headline price, since contract length and exit fees affect the real value of a deal.

For a fuller walkthrough of how comparison works on our partner platform, see Compare tariffs.

What happens once you've chosen a new supplier

Once you've compared tariffs and picked one that works for you, switching itself follows a set process. Here's what happens at each stage.

Applying with your new supplier

You apply directly with your chosen new supplier, either online or by phone. You'll need your current supplier's name, your address, and a recent bill or meter reading to hand. Your new supplier handles the rest of the process with your old one, you don't need to contact your current supplier yourself to tell them you're leaving.

The cooling-off period

Once you've signed up, you have a 14-day cooling-off period in which you can cancel without any fee or penalty, even after your switch has started. If you change your mind, contact your new supplier directly to cancel. If you don't cancel within this window, the switch proceeds as planned.

Switch day

Your supply itself is never interrupted during a switch, the gas and electricity keep flowing exactly as before. Nothing changes at the meter, and you don't need to be home or do anything on switch day itself. The only thing that changes is who you're billed by going forward. The full switch typically completes within 5 working days of the cooling-off period ending.

After you've switched

Your old supplier will send you a final bill based on your last meter reading, so it's worth taking a reading on or close to your switch date in case you need it. Keep that final bill until it's settled. Your new supplier will set up your account and send your first bill on their own billing cycle from here.

Common questions

Will my energy supply be cut off while I switch?

No. Your gas and electricity supply continues without interruption throughout the switch. Only your billing changes, nothing happens at the meter itself.

Can I switch if I'm in debt to my current supplier?

In many cases, yes. The rules differ for prepayment and standard billing. Ofgem's Debt Assignment Protocol can allow prepayment debt up to £500 per fuel to move with you. See our guide on switching energy supplier with debt for the detail.

Do I need to contact my old supplier to cancel my current deal?

No. Your new supplier handles the switch with your old supplier on your behalf. You only need to deal with your old supplier once your final bill arrives.

What if I change my mind after signing up?

You have 14 days from signing up to cancel free of charge, even if the switch has already started. Contact your new supplier directly to cancel within that window.

How long does the whole process take?

Once the cooling-off period ends, the switch itself typically completes within 5 working days.

How accurate are the cost estimates shown in comparison results?

They're estimates based on the usage figures you enter and the tariff's published rates. Your actual bill will depend on how much energy you use during the contract, which can vary with the weather, your household size, and your habits.

Is there a cost to switch?

No; comparing and switching through our partner platform is free. Some tariffs may carry an exit fee if you leave before the end of a fixed term, which is shown clearly in the comparison results before you apply. Near the end of a fixed deal, Ofgem's 49-day rule often means you can switch without paying that fee.

Can I switch if I rent my home?

It depends on who is named on the energy account. If you pay the supplier directly, you can usually switch. If energy is included in your rent, your landlord typically holds the account. See our guide on switching energy supplier as a tenant.

What if my switch is delayed or goes wrong?

Most switches complete within five working days. If yours does not, or you are switched in error, there is a formal redress process including supplier complaints and the Energy Ombudsman. See our guide on what to do if your energy switch goes wrong.